Le Jardin Hotel Haute Couture

We had a three day stay and we were in a classic room with two comfy twin beds. The room and bathroom were extremely clean. Breakfast buffet selection was great and you could also select from the al-a carte menu. Lunch and dinner in the dining room provided great choices as well two set menus to select from. Yum. The roof top garden was a great place to have a cooling drink with a great view of the West lake and the city. The staff throughout the hotel were amazing and nothing was too much trouble. Special mention to Alice, Sally and Emily in reception and waiter Dion. They were a credit to their profession and the hotel.

After a very long flight that included a stop over, I was delighted to be met by Tracey and Noom of Le Jardin Haute Couture who provided me with a complimentary drink and dessert, along with a package of information concerning my tour with Luxury Escapes, since I had arranged an extra day with pre-accomodation. And things only got better. The staff, whether Tracey, Noom, Sally, Alice or Hon went out of their way to make my short stay both enjoyable and memorable. A must mention is that I was thrilled to learn that the hotel also has a swimming pool, fitness centre and fantastic restaurant. Happy days!!!

The Hotel and staff are absolutely wonderful, from the moment that we arrived, we were made to feel so special. Tracey greeted us and checked us in to a beautiful room. She took her time to explain about the local area and booked our trip to Halong Bay and the jeep tour for us I have never experienced customer service like this anywhere in the world, she is an absolute credit to the hotel. We absolutely love the beautiful decor and uniforms that the staff wear. Celine greeted us every morning at breakfast with her beautiful smile and could not do enough for us. Helen and Robert were also particularly helpful. I cannot recommend this absolutely gem of a hotel enough. We will be back. Thank you to all of the staff for making our first visit to Vietnam so wonderful xxx

The staff! They were all so friendly and helpful, especially Sebastian (Minh) he advised where to go and what we could do and always made us feel so welcome each day! Sorted our taxi to the airport and spoke good English too! Room was clean, all in working order, comfy, decent shower. The breakfast was really good, lots of choice and never empty looking dishes. We’ve missed them since.

The deluxe double room was really spacious and comfortable, with lovely bathroom and wardrobe space. The restaurant for lunch and dinner was very special and felt upmarket and exclusive, breakfast great selection but rather hectic if you go to early. The fitness centre was very impressive! Overall, really enjoyed the stay and the facilities.